Terms of sale

 

TERMS OF SALE - OBLIQUE
EFFECTIVE FROM OCTOBER 19, 2020

ARTICLE 1 - SCOPE OF APPLICATION

These Terms of sale, called TOS, apply, without restriction or reservation to all sales concluded by the Seller with non-professional actors, known as the Customer.s, wishing to acquire the products offered for sale, known as the Product.s, by the Seller on the site www.weareoblique.com. The Products offered are cloths.

The main characteristics of the Products and in particular the specifications, illustrations and indications of the dimensions of the Products are presented on the site www.weareoblique.com. Customers are required to read this information before ordering.

The choice and the purchase of a Product are the sole responsibility of the Customer.

These TOS are accessible at any time on the site www.weareoblique.com and will prevail over any other document.

The Customer declares to have read these TOS and to have accepted them by checking the box provided for this purpose before implementing the online ordering procedure for the site www.weareoblique.com.

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all the transactions concluded with the Customer.

The Seller's contact details are as follows:
OBLQ SAS
Share capital of (2000 €) two thousand euros.
Registered with the Paris RCS under the number 884 245 804 R.C.S. Paris.
oblique[at]weareoblique.com

Products presented on the site www.weareoblique.com are offered for sale worldwide. In the event of sale outside mainland France, the Customer is the importer of the Product.s concerned by the sale. For any product shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the Invoice. Customs duties or other local taxes or import duties or state taxes are likely to be eligible. They will be the responsibility of and are the sole responsibility of the Customer.

Find our Shipping policy at this address :
https://weareoblique.com/en/policies/shipping-policy

ARTICLE 2 - PRICE

The Products are supplied at the current prices appearing on the site www.weareoblique.com, when registering the order by the Seller.

The prices are expressed in Euros, whitout taxes (hors taxe / HT) and all taxes included (toutes taxes comprises / TTC).

The prices consider any reductions that would be granted by the Seller on the site www.weareoblique.com.

These prices are firm and cannot be revised during their period of validity, but the Seller reserves the right, outside the period of validity, to modify the prices at any time.

The prices do not include the costs of processing, shipping, transport and delivery, which are invoiced in addition, under the conditions indicated on the site and calculated before the order.

The payment requested from Customers corresponds to the total amount of the purchase, including these costs. An invoice is established by the Seller and given to the Customer upon delivery of the Products ordered.

ARTICLE 3 - ORDERS

It is up to each Customer to select on the site www.weareoblique.com the Products the Customer wishes to order.

Product offers are valid as long as they are visible on the site, within the limits of available stocks.

The sale will only be considered valid after full payment of the price. It is the Customer's responsibility to verify the accuracy of the order and to immediately report any errors.

Any order placed on the site www.weareoblique.com constitutes the formation of a contract concluded at a distance between the, the Customer and the Seller.

The Seller reserves the right to cancel or refuse any order from a Customer with whom there is an issue related to the payment of a previous order.

ARTICLE 4 - TERMS OF PAYMENT

The price is paid by secure payment, according to several methods.

The price is payable by the Customer, in full on the day the order is placed. It is also proposed to pay in several times through an approved payment provider, with additional costs for the Customer.

Payment data is exchanged in encrypted mode using the protocol defined by the authorized payment provider intervening on for banking transactions carried out on the site www.weareoblique.com.

Payments made by the Customer will only be considered final after receipt by the Seller of the sums due.

The Seller will not be required to deliver the Products ordered by the Customer if the price is not fully paid under the conditions indicated above.

ARTICLE 5 - DELIVERIES

The Products ordered by the Customer will be delivered in metropolitan France in the French overseas departments and territories and throughout the world.

Deliveries are made within (14 to 20) fourteen to twenty days to the address indicated by the Customer. As, the Seller produces on demand, it is necessary to count the production time by our workshop, two days (2), as well as the transport, one to four days (1 to 4) depending on the country. We count as many days to allow our workshop a leeway in its organization according to its schedule of production. It is possible that the coat will be delivered to the address indicated before the fourteen (14) days announced or that a few additional days, maximum five (5) days, are necessary in rare cases, for a delivery within twenty (20) maximum days.

The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the deadlines specified above. The Seller undertakes to keep its Customers informed of the progress of their order.

Delivery consists of the transfer to the Customer of physical possession of the Product.s ordered.

If the ordered Products have not been delivered within twenty-five (25) days, the Customer may then cancel his.her order and demand a refund for any reason other than force majeure or the fact of the Customer. The sale may be resolved following a written request from the e-mail address used for the order under the conditions provided for by French law. The sums paid by the Customer will be fully reinstated within (14) fourteen days following the date of termination of the contract, to the exclusion of any compensation or withholding.

Deliveries are made by an independent carrier, to the address mentioned by the Customer when ordering and which the carrier can easily access.

No particular request for packaging or transport conditions from Customers will be accepted. Only the conditions offered by the Seller are valid.

The Customer is required to check the condition of the products delivered. He has a period of seven (7) days after delivery to formulate complaints by email accompanied by all the relevant supporting documents, in particular photographs and a precise description. After this period and failing to comply with these formalities, the Products are deemed to comply and free from any apparent defect and no complaint can validly be accepted by the Seller.

Once the complaint has been received, studied and accepted by the Seller. The latter will reimburse or replace as soon as possible and at its expense, the Products delivered for which the confirmation defects or the apparent or hidden defects have been duly proved by the Customer, under the conditions provided for by law and those of these TOS.

The transfer of the risks of loss and of deterioration relating thereto, will only be carried out when the Customer takes physical possession of the Products. The Products therefore travel at the risk and peril of the Seller.

ARTICLE 6 - TRANSFER OF OWNERSHIP

The transfer of ownership of the Products from the Seller to the Customers will only be done after full payment of the price by the Customer, regardless of the date of delivery of Products.

ARTICLE 7 - RIGHT OF WITHDRAWAL

According to the terms of the French law, the Customer has a period of fourteen (14) days from receipt of the product to exercise his right of withdrawal from a contract concluded at a distance.

The right of withdrawal may be exercised upon conclusion of the contract by means of a written request, unambiguous and expressing a clear desire to withdraw, sent by email or post, to the contact details indicated in article 1 of these TOS.

Returns are to be made in their original condition and complete, allowing remarketing in new condition, accompanied by the purchase invoice.

Damaged, soiled or incomplete Products are not taken back.

Return costs within the framework of a firm withdrawal request are the responsibility of the Customer.

After receipt of the returned Product and after ascertaining its condition, the Seller will send a confirmation of the withdrawal and the refund will be made within twenty (20) days. The cost of return transport is taken directly from the amount to be reimbursed.

ARTICLE 8 - EXCHANGE

Customers can make an exchange request (1) offered by the Seller who bears the cost of return delivery and reshipping to the address indicated.

The exchange request can be made by email or post, using the contact details indicated in article 1 of these GTC. You just have to give your order number, and ask for the new size you want.

The exchange request must be made within fourteen (14) days after delivery.

Returns are to be made in their original condition and complete, allowing remarketing in new condition, accompanied by the purchase invoice.

Damaged, soiled or incomplete Products are not exchanged.

After receipt of the returned Product and after ascertaining its condition, the Seller will effect the exchange under the same time conditions as a purchase.

ARTICLE 9 - RESPONSIBILITY OF THE SOLD - GUARANTEE

The products supplied by the Seller benefit from French legal guarantees.

ARTICLE 10 - PERSONAL DATA

The Customer is informed that the collection of his personal data is necessary for the sale of the Products by the Seller as well as their transmission to third parties for the purpose of delivering the Products. These personal data are collected only for the execution of the sales contract.

We invite you to read our complete Privacy policy for more information: https://weareoblique.com/en/policies/privacy-policy

10.1 Collection of personal data

Personal data that is collected on the site www.weareoblique.com are the following :

  • during your navigation: cookies ;
  • when ordering Products:
    Names, first names, postal address, telephone number and e-mail address;
  • when paying:
    As part of the payment terms offered on the site www.weareoblique.com, it records financial data relating to the bank account or credit card of Customers.

10.2 Recipients of personal data

Personal data is used by the Vendors and their co-contractors for the execution of contracts and to ensure the efficiency of the service of sale and delivery of the Products.

The categories of co-contractors are:

  • transport providers;
  • payment institution providers.

10.3 Data controller

The data controller is the Seller.

10.4 Limitation of processing

Unless Customers express their express consent, their personal data is not used for advertising or marketing purposes.

10.5 Data retention period

The Seller will keep the data thus collected for a period of five years (5), covering the period of the limitation period for the applicable contractual civil liability.

10.6 Security and confidentiality

The Seller implements the organizational, technical, software and physical measures in terms of digital security to protect personal data against alteration, destruction and unauthorized access. However, it is pointed out that the Internet is not a completely secure environment and the Seller cannot guarantee inviolable security during the transmission or storage of information on the Internet.

10.7 Implementation of rights and Customers and users

In application of the regulations applicable to personal data, the Customers and users of the site www.weareoblique.com have the following rights and can update or delete the data concerning them as follows:

  • They can delete information concerning them by writing to the address indicated in article 1;
  • If the personal data held by the Seller is inaccurate, they can request the updating of the information by writing to the address indicated in article 1;
  • They may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the address indicated in article 1;
  • Finally, they can oppose the processing of their data by the Seller.

These rights, as long as they do not conflict with the purpose of the processing, can be exercised by sending a written request sent by email or by post to the contact details indicated in article 1.

The Customer may be invited to receive informative and advertising emails from the Seller. He will always have the possibility to withdraw his agreement at any time by contacting the Seller at the coordinates indicated in article 1 or by following the unsubscribe link available in each information email.

We invite you to read our complete Privacy policy for more information: https://weareoblique.com/en/policies/privacy-policy

ARTICLE 11 - INTELLECTUAL PROPERTY

The brands, logos, signs, products as well as all the contents of the site (texts, images, sound ...) are subject to protection by the French Code of intellectual property and more particularly by copyright.

The OBLIQUE brand is a trademark registered by OBLQ SAS. Any representation and/or reproduction and/or partial or total exploitation of this mark, of any nature whatsoever, is totally prohibited.

The Client must first seek authorization from the site for any reproduction, publication and copy of the various contents. Le.la Client.e undertakes to use the content of the site in a strictly private context, any use for commercial and advertising purposes is strictly prohibited.

Any total or partial reproduction of this site by any means whatsoever, without the express authorization of OBLQ would constitute an infringement, sanctioned by article L335-2 and following of the French Code of intellectual property.

It is recalled in accordance with article L122-5 of the French Intellectual Property Code that the Customer who reproduces, copies or publishes the protected content must cite the author and his source. Any reproduction, publication or copy which would have been authorized in advance must therefore mention the OBLIQUE brand and refer to its website www.weareoblique.com.

ARTICLE 12 - APPLICABLE LAW - LANGUAGE

These TOS and the operations resulting from them are governed and subject to French law.

These TOS are originally written in French. In the event that they are translated into one or more other foreign languages, only the French text will prevail in the event of a dispute.

ARTICLE 13 - DISPUTES

For any complaint, please contact the Seller at the contact details indicated in article 1 of these TOS.

The Customer is informed that he may in any event have recourse to conventional mediation, to existing sectoral mediation bodies or any alternative method of settling disputes (conciliation, for example) in the event of a dispute.

In this case, the appointed mediator is: (in progress, 10/19/20)

Email: (in progress, 10/19/20)

The Customer is also informed that he or she may also use the Online Dispute Resolution (ODR) platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show

All disputes to which the purchase and sale transactions concluded in application of these GTC and which have not been the subject of an amicable settlement between the seller or by mediation, will be submitted to the competent courts under the conditions of common law.

QUESTION AND CONTACT DETAILS

If you want to contact us for any question related to the present TOS, you can use the contact details in article 1.

English en